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Q:  Where does this store ship from?

A:  Atlanta, Ga

Q:  What is this store's return and exchange policy?

A:  There are no exchanges or returns at this time. All sales are final

Q:  Do you accept orders placed outside of the US?

A:  No. Not at this time

Q:  How long will it take to receive my order?

A:  For any season that is not summer your order will ship within 3 days after being placed.  We ship via USPS ground and delivery depends on the postal service.

FOR GUARANTEED DELIVERY OR IT'S FREE CAMPAIGNS: All orders are shipped via United States Postal Service.  All orders receive a tracking number. Orders that are shipped,  delivered and then returned to The SistahChick's Store for ANY reason will not be eligible for receiving the item for free.  


Summertime ordering (June - September)

Due to the delicate nature of Shea butter (It melts very easily) and to prevent your freshly made to order Sistah Buttah from sitting somewhere over the weekend. We ONLY ship on Monday, Tuesday and Wednesday. Please keep this in mind when placing your order.